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Certificate In Relationship Management(S-RM-8802)

  • Last updated Apr, 2026
  • Certified Course
₹7,499 ₹13,499

Course Includes

  • Duration6 Months
  • Enrolled0
  • Lectures90
  • Videos0
  • Notes0
  • CertificateYes

What you'll learn

Build strong interpersonal and professional skills with our Certificate in Relationship Management, a short-term course designed to help you effectively manage relationships in business and personal environments. This program is ideal for students, job seekers, and professionals who want to improve communication, customer handling, and teamwork skills.

The course focuses on the fundamentals of Relationship Management, including communication techniques, customer service, conflict resolution, and client relationship strategies. You will learn how to build trust, handle difficult situations, and maintain long-term professional relationships.

With a practical approach, the program includes interactive sessions, real-life case studies, role plays, and regular assessments to develop confidence and soft skills.

✨ Key Benefits

  • Improve communication and interpersonal skills
  • Learn effective customer and client handling techniques
  • Develop skills in conflict resolution and problem-solving
  • Build confidence for professional environments
  • Explore career opportunities in customer service, sales, HR, and management


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Course Syllabus

Module 1: Introduction to Relationship Management

  • Meaning & Importance
  • Types of Relationships (Personal & Professional)
  • Role in Business Growth

Module 2: Communication Skills

  • Verbal & Non-Verbal Communication
  • Listening Skills
  • Professional Communication Techniques

Module 3: Customer Relationship Management (CRM)

  • Basics of CRM
  • Customer Handling Techniques
  • Building Customer Loyalty

Module 4: Interpersonal Skills

  • Personality Development
  • Teamwork & Collaboration
  • Confidence Building

Module 5: Conflict Resolution & Problem Solving

  • Handling Difficult Situations
  • Negotiation Skills
  • Decision-Making Techniques

Module 6: Business Etiquette & Professional Behavior

  • Workplace Ethics
  • Corporate Etiquette
  • Time Management

Module 7: Sales & Client Relationship

  • Basics of Sales Skills
  • Client Interaction Techniques
  • Relationship Building Strategies

Module 8: Practical Training & Activities

  • Role Plays & Case Studies
  • Group Discussions
  • Real-Life Scenarios

Module 9: Test Series & Assessment

  • Assignments & Weekly Tests
  • Final Evaluation


Course Fees

Course Fees
:
₹13499/-
Discounted Fees
:
₹ 7499/-
Course Duration
:
6 Months

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