COMPLETE COMPUTER EDUCATON

Refund Policies

At Complete Computer Education, we strive to provide the highest quality IT training and globally valid certifications. We understand that circumstances may arise where students need to request a refund. Our Refund Policy outlines the terms under which refunds may or may not be granted.

1. General Refund Policy

Course fees are non-refundable once the enrollment process is completed.
Refund requests will only be considered under exceptional circumstances, as outlined below.
All refund requests must be submitted in writing via email to our support team at [Your Email].

2. Eligible Refund Cases

A refund may be considered in the following situations:

✅ Course Cancellation by Complete Computer Education:

If a course is canceled due to unforeseen circumstances on our end, students will receive a full refund or the option to enroll in an alternative course.

✅ Duplicate Payment:

If a student is mistakenly charged twice for the same course, the excess amount will be refunded after verification.

✅ Technical Issues (For Online Courses):

If a student faces unresolved technical difficulties preventing them from accessing the course, and we are unable to fix the issue within 7 business days, a refund may be issued.

✅ Medical Emergencies:

If a student is unable to continue due to a serious medical condition (supported by valid medical documentation), a partial refund or course rescheduling may be offered at the discretion of management.

3. Non-Refundable Cases

Refunds will NOT be granted in the following situations:

❌ Change of Mind:

If a student decides not to continue after enrolling, no refund will be issued.

❌ Failure to Attend Classes:

If a student misses classes or does not complete the course for personal reasons, no refund will be provided.

❌ Course Completion & Certification Issuance:

If a student has accessed course materials or completed the course, no refund will be issued.

❌ Violation of Code of Conduct:

If a student is removed from the course due to misconduct, plagiarism, or breach of policies, no refund will be provided.

4. Refund Process

Eligible refunds will be processed within 14 business days from the date of approval.
Refunds will be issued via the original payment method used during enrollment.
A processing fee (if applicable) may be deducted from the refund amount.

5. Course Rescheduling & Credit Transfer

Instead of a refund, students may request to transfer their enrollment to another batch or course, subject to availability.
In case of exceptional circumstances, a course credit may be issued, which can be used within 6 months for another course.